Frequently Asked Questions
General Agency Questions
-
We are a full-service creative agency specializing in strategic branding, dynamic web design, and effective digital marketing strategy. Some of our core offerings include Branding, Creative Direction, Copywriting, Graphic Design, Website Development, and Social and Digital Marketing. For our complete list of services, visit our Services page or contact our team. We're here to help you define and effectively express your brand.
-
Mix Creative Group is proudly industry agnostic, partnering with clients across a wide range of business types and markets. Our team's expertise is not confined to one sector; we have a successful track record working with organizations of all sizes, from nimble startups and small businesses to much larger corporate entities. Our strength lies in applying sound marketing principles and creative practices to build customized projects for every client. Specifically, we have extensive experience serving the unique needs of medical practices and dental offices, law firms, educational institutions, non-profits, and product brands. Our breadth and depth of expertise ensure we can meet any strategic goal, regardless of your business type or scale.
-
We combine the design aesthetic and customer service of a boutique firm with the market sensibility and services of a large advertising agency. This means you get top-tier, custom creative work with a highly personalized, hands-on partner approach, all while being strategic and budget-conscious.
Process + Project Questions
-
Our process is highly collaborative and begins with a strategic consultation to define your goals, target audience, and unique value proposition. We then move through a structured method of ideation, design, execution, and review. We utilize excellent, vetted project management procedures to ensure organization, clear communication, and timely delivery for every marketing project.
-
The timeline varies greatly depending on the project scope and client responsiveness. A web design project can take anywhere from 8 to 12 weeks (or more), while a comprehensive branding identity often lasts 4 to 8 weeks. We provide a detailed timeline upfront to ensure we meet your objectives efficiently.
-
Yes, absolutely. You will be paired with a dedicated account manager or project lead, who will serve as your primary point of contact for all communication, updates, and feedback throughout the project lifecycle. We prioritize clear and regular communication.
PRICING + RESULTS Questions
-
Mix Creative Group operates on transparent, standard hourly rates for our specialized marketing services. Rather than using fixed flat fees, every project proposal is meticulously tailored to your specific business goals, ensuring you only pay for the actual time and expertise invested by our team. We offer flexible payment structures, including monthly retainers for ongoing support or a per-project basis, designed to create a seamless partnership.
-
We measure success by aligning our creative efforts with your specific business goals. For a website, success is measured by conversion rates and user experience. For a marketing strategy, we track key performance indicators (KPIs) like lead generation, engagement rates, brand awareness, and ultimately, ROI. We provide regular progress reports and analytics.
-
While our integrated full-service packages usually provide the best results, we understand that every business has different needs. We are happy to discuss à la carte services, such as logo design and branding, company stationery, or a website. As always, we’ll conduct a discovery session with your team to determine how we can best help you meet your goals. Contact us to discuss your specific requirements.
